Refund policy

For 98% of our customers, everything goes wonderfully after placing their orders. Import, Delivery, Deadlines and Impeccable Quality !

However, at KoreanxWear, we want 100% of our customers to be satisfied! For this, we offer you real Guarantees with our Returns and Refunds policies.

RETUR

Is your item defective or not your size? You have 14 days after your purchase to return it! The return is subject to the decision of KoreanxWear management and the following conditions.

  • You have followed the advice given for choosing your size.
  • Your product has a major design defect.
  • Return shipping costs are at your expense.
  • Shipping costs are non-refundable.

REFUSJON

Since our products come from Asia (South Korea and China), it is very rare but sometimes there are problems with product import. That's why KoreanxWear 100% Guarantees your order !

After 30 days without having received your order (i.e. twice the maximum delay) you can contact us to receive a gift as an apology.

If the order has still not arrived after an additional 14 days, we offer you two options:

  • Either we resend the packages of your order.
  • Or we refund your order. (excluding delivery costs)

Delays due to the COVID-19 crisis constitute a case of force majeure and do not incur our liability.

If needed, you can contact customer service in the contact us section of the site.