FAQ - Questions & Answers

KoreanxWear

We are a French company that imports Korean and Asian clothing and accessories to France for K-POP enthusiasts.

We are a team of enthusiasts who offer you content on our Instagram and our Blog .

At the moment, we are not recruiting new employees.

However, you can join our partners by becoming ambassadors .

If you love blogging, you can also join our team of passionate writers by messaging us on Instagram .

Clothes

The vast majority of our products come directly from Asia and in particular from China and South Korea.

We have a team responsible for importing to France, to guarantee you products sold in South Korea.

On KoreanxWear, the clothes are in Asian Size .

To choose your size, you must refer to the Table available in the Size Guide (under each garment).

In general, this amounts to taking a size above your usual size.

Delivery

Average delivery times are generally 7 to 14 working days .

Depending on the time of year, there may be a delay on your package. If this is your case, contact us for more information.

Don't worry, it's quite rare and if it happens to you, our team will always find a solution .

If it's a small delay, we recommend waiting a few more days.

If your package is still not there after a few days, contact us explaining the situation.

Warranties

If your package has not arrived, we offer you a resend or a refund .

Our email customer service will always offer you solutions , because at KoreanxWear, we want the satisfaction of all our customers.

You can return your package within 14 days of placing your order.

The return of the package is the responsibility of the customer and he will receive a voucher for the value of the order to be spent on the KoreanxWear site.